Privacy policy

Privacy Policy

This Privacy Policy describes how KAYVOR ("we", "us", "our", or the "Site") collects, uses, and discloses your Personal Information when you visit, browse, make a purchase from, or otherwise interact with kayvor.shop.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, browsing behavior, and interaction with the Site. Additionally, we collect information necessary to process your purchases and provide customer support.

"Personal Information" means any information that identifies, relates to, describes, or can reasonably be linked to an individual.

  • Device Information
    Examples of Personal Information collected include: browser type, IP address, device type, operating system, time zone, cookie data, browsing behavior, referral URLs, products viewed, pages visited, and interaction data.

    Purpose of collection: to improve website functionality, optimize user experience, perform analytics, prevent fraud, and enhance security.

    Source of collection: automatically collected through cookies, pixels, web beacons, log files, and similar technologies.

    Disclosure for business purposes: shared with our e-commerce platform, analytics providers, advertising partners, and fraud prevention services.

  • Order Information
    Examples of Personal Information collected include: full name, billing address, shipping address, payment information, email address, and phone number.

    Purpose of collection: to process payments, fulfill orders, provide shipping updates, deliver products, communicate with customers, prevent fraudulent transactions, and comply with legal obligations.

    Source of collection: collected directly from you during checkout or account registration.

    Disclosure for business purposes: shared with payment processors, shipping carriers, fulfillment providers, and customer support tools.

  • Customer Support Information
    Examples include: messages, emails, chat conversations, and any information you voluntarily provide when contacting customer support.

    Purpose of collection: to provide assistance, resolve disputes, improve customer experience, and maintain service quality.

  • Health-Related Information
    In some cases, you may voluntarily provide health-related information (such as dietary preferences, wellness goals, or health conditions) to help us recommend suitable products.

    Purpose of collection: to personalize product recommendations and improve your shopping experience.

    Source of collection: provided voluntarily by you through forms, surveys, or direct communication.

    Disclosure for business purposes: this information is treated with the highest level of confidentiality and is not shared with third parties for advertising purposes.

2. How We Use Your Personal Information

We use your Personal Information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Detect and prevent fraud or unauthorized transactions
  • Improve website performance and user experience
  • Send marketing communications, promotions, and special offers (if permitted by law and with your consent)
  • Comply with legal and regulatory obligations
  • Ensure the safe and appropriate use of health and wellness products

3. Sharing Personal Information

We may share your Personal Information with trusted third parties that help us operate our business and provide services to you.

These service providers may include:

  • E-commerce platform providers
  • Payment gateways and payment processors
  • Shipping and logistics partners
  • Fraud prevention and security providers
  • Email marketing and advertising platforms
  • Analytics providers

We may also disclose your information:

  • To comply with applicable laws and regulations
  • To respond to lawful requests from authorities
  • To enforce our Terms of Service
  • To protect our rights, users, and business operations

We do not sell your Personal Information to third parties.

4. Behavioral Advertising & Marketing

We may use your Personal Information to provide targeted advertisements, personalized offers, and marketing communications that may be relevant to your interests.

We may use services such as:

  • Meta/Facebook Ads
  • Google Ads
  • TikTok Ads
  • Email marketing platforms

These providers may use cookies, pixels, and similar technologies to collect data about your interactions with our website and advertisements.

Health-related information you voluntarily share with us will never be used for behavioral advertising purposes.

5. Cookies

Cookies are small data files stored on your device that help improve your browsing experience.

We use cookies for:

  • Website functionality
  • Analytics and performance tracking
  • Shopping cart and checkout functionality
  • Advertising and retargeting
  • Security and fraud prevention

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain functionalities of the Site.

6. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, tax, and regulatory requirements.

Health-related information you voluntarily provide is retained only for as long as necessary to serve your requests and is deleted upon request.

7. Your Rights

Depending on your location, you may have rights regarding your Personal Information under applicable privacy laws, including the GDPR (European Union), CCPA (California), LGPD (Brazil), and other applicable regulations.

These rights may include:

  • The right to access your Personal Information
  • The right to correct inaccurate information
  • The right to request deletion of your data
  • The right to object to certain processing activities
  • The right to data portability
  • The right to withdraw consent for marketing communications

To exercise any of these rights, please contact us using the information below.

8. International Data Transfers

Your information may be processed and stored outside your country of residence, including in jurisdictions where our service providers operate.

We ensure that any international transfers of Personal Information are carried out with appropriate safeguards in place, in accordance with applicable data protection laws.

By using our Site, you acknowledge and agree to these international data transfers.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your Personal Information from unauthorized access, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Third-Party Services & Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites.

We encourage you to review their privacy policies before providing any Personal Information.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. Given the nature of our health and wellness products, we do not knowingly collect Personal Information from minors.

If we become aware that a minor has provided us with Personal Information, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with a revised "Last Updated" date.

13. Contact Information

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

KAYVOR
Website: kayvor.shop
Email: support@kayvor.shop

Last Updated: May 28, 2026